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Catering & Hospitality

Quality, hygiene, consistency

Scalable catering operations with HACCP-aligned procedures, strong quality checks, and dependable service delivery.

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HACCPFood Safety
24/7Readiness
QAQuality Checks
Housekeeping

Impeccable standards

SOP-driven housekeeping with auditable QA, clear SLAs, and a consistent guest experience.

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SOPStandardized
QAAuditable
SLAControlled
Maintenance

Preventive reliability

Planned, preventive, and corrective maintenance to maximize uptime, reduce risk, and protect asset lifecycle performance.

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PPMPlanned
ISOAligned
RCARoot Cause
Maintenance Response

Fast & controlled response

Incident handling with clear escalation paths, dispatch discipline, and SLA visibility.

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<15mP1 Response
SLATracked
24/7Coverage
Landscape

Sustainable green spaces

Efficient irrigation planning, seasonal maintenance, and strong visual standards for every site.

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GreenDevelopment
WaterEfficiency
SeasonalPlanning
CAFM-Driven Solutions

Smart facility management

Work orders, asset lifecycle tracking, dashboards, and performance visibility for data-informed decisions.

Explore CAFM View KPIs
CMMSEnabled
AssetsLifecycle
KPIsVisibility
Who We Are

Saudi O&M excellence built on standards and technology

Miss Danah Company, established in 2021, is a Saudi facility management provider specializing in premium residential and hospitality properties. We deliver integrated services combining operations, maintenance, hospitality, and technology-driven solutions.

Integrated O&M & FM delivery
ISO-aligned SOPs & reporting
CAFM / IoT enabled operations
Safety-first culture
Vision: Trusted O&M partner Mission: Safety • Quality • Efficiency
Premium facility management
Trusted & Safe
ISO-aligned operations and HSE compliance
Services

Scope of Services

Comprehensive facility solutions covering hard, soft, utilities, life safety, smart systems, and sustainability.

Asset Management

Lifecycle visibility, maintenance strategy, and performance-driven decisions.

ISO 55000 aligned

Hard Services

HVAC, electrical, plumbing, civil works, and specialized equipment maintenance.

Soft Services

People-focused services integrated with facility needs and client experience.

Utilities

Water, sewage, drainage networks, STP/WTP operations, and infrastructure systems.

Life Safety

Fire alarm, firefighting, and safety compliance aligned with NFPA requirements.

NFPA

Sustainability

Energy optimization and measurable efficiency improvement aligned with Vision 2030.

Technical Services

Hard Services

Mission-critical technical services ensuring asset reliability, uptime, and operational continuity.

Operation & Maintenance

Planned, preventive, and corrective maintenance with SLA-driven response and transparent reporting.

  • 24/7 readiness
  • SOP-based execution
  • Preventive and predictive maintenance
  • Asset reliability optimization
Operation and Maintenance

Information Technology

IT support, digital infrastructure readiness, secure operational technology, and smart reporting enablement.

  • Service desk
  • Network and systems
  • Cyber-aware operations
IT and CAFM systems
Hospitality Services

Soft Services

People-focused services enhancing hygiene, comfort, and guest experience across facilities.

Catering

Safe, consistent food service operations aligned with hygiene and quality standards.

HACCP ISO 22000

Housekeeping & Janitorial

Daily cleaning, disinfection, and presentation standards for premium environments.

Inspection

Landscape

Landscape care, irrigation oversight, and green area upkeep with seasonal planning.

Irrigation

Pest Control

Preventive programs, monitoring, and treatment plans compliant with safety requirements.

Safe chemicals
Framework

O&M Department

Centralized management, standardized processes, and 24/7 service availability.

O&M Department

Miss Danah operates an integrated O&M model supported by ISO-aligned SOPs, centralized management, quick response, and transparent reporting across all assets.

AccountabilityInnovationSafetyIntegrityQuality
O&M Department

ISO Based Operational Framework

  1. Purpose
  2. Scope
  3. Responsibilities
  4. Definitions
  5. Forms Used
  6. Steps
  7. Process Performance Measures
  8. References
  9. Flowcharts
  10. Change History

Ensures consistency, traceability, and alignment with ISO 41001 and ISO 9001.

ISO Framework
Digital Operations

CAFM / CMMS

Managing facilities and assets from creation to disposal while improving efficiency, reducing cost, and enabling better planning.

Asset Cycle through CAFM Software

Asset procurement and onboarding based on operational requirements.

Asset attributes, manuals, warranties, and location documentation.

Work orders, PPM schedules, technician logs, spare parts, and maintenance history.

Real-time status, lifecycle insights, repair-vs-replace analysis, and decommissioning.
CAFM Dashboard
Trust

Our Clients

Our clients and participations.

Client A
Client B
Client C
Client D
Client E
Client F
Client G
Client H
Client
Delivery

Projects

A snapshot of completed and ongoing projects and service scopes.

10
Completed Sites
215,760 m²
Completed Area
3
Ongoing Projects
94,700 m²
Ongoing Area

Completed Projects (NEOM)

Hard • Soft • Utilities • Catering

SiteAreaDuration
NW C22 Camp6,000 m²12 Months
NW C23 Camp4,875 m²12 Months
NW C24 Camp8,449 m²12 Months
NW C25 Camp7,000 m²12 Months
NW C26 Camp4,700 m²12 Months
NW C27 Camp4,700 m²12 Months
NC1 Camp43,185 m²12 Months
NC2 Camp64,713 m²12 Months
NC3 Camp34,844 m²12 Months
NC4 Camp37,294 m²12 Months

Ongoing Projects (NEOM)

Hard • Soft • Utilities • Catering

ProjectAreaDuration
NEOM NIP Staff Accommodation55,000 m²6 Months
NEOM NIP Staff Accommodation6,000 m²8 Months
NEOM NIP Staff Accommodation33,700 m²6 Months
Safety

HSE & Compliance

Compliance with international standards and a culture of proactive safety management.

Purpose

  • Establish a strong HSE foundation
  • Promote safe work culture
  • Risk prevention and continuous improvement

International Standards

  • ISO 45001 – Occupational Health & Safety
  • ISO 14001 – Environmental Management
  • ISO 9001 – Quality Management
  • OSHA, NFPA, ILO Guidelines
Performance

KPIs & Metrics

Measurable indicators reflecting operational excellence and safety commitment.

256,000 m²
Total built area managed
12,000+
Scheduled PPM annually
<15 min
P1 response time
120
Engineers & technicians
96%
Client satisfaction
11%
Annual energy savings
1M
Safe working hours
750
Assets
Governance

International Standards Compliance

Safe, compliant, and auditable delivery through recognized international standards.

Standards Alignment

  • ISO 41001 – Facility Management Systems
  • ISO 55000 – Asset Management
  • ISO 9001 – Quality Management
  • ISO 45001 – Occupational Health & Safety
  • NFPA – Fire & Life Safety
  • SFG20 – O&M guideline reference

Operational Outcomes

  • Consistent performance across assets
  • Traceable documentation and reporting
  • Safety-first execution and compliance
  • Optimized preventive maintenance planning
Impact

Case Studies

Real-world outcomes demonstrating reliability, safety, and efficiency impact.

Life Safety

Case Study 01 — FACP Repair

Challenge: Intermittent faults in the fire alarm system.

Solution: Diagnostics, replacement, reprogramming, and full testing.

Impact: Reduced downtime risk, improved confidence, and avoided full replacement costs.

Energy

Case Study 02 — HVAC Optimization

Challenge: High energy consumption and inconsistent comfort.

Solution: Optimized schedules, setpoints, PM, and monitoring tools.

Results: 11% annual energy cost reduction and fewer breakdowns.

Why Miss Danah

Why Choose Us?

Fast response, resilience under pressure, and SOP customization to client needs.

Fast Response

24/7 support, prompt emergency handling, and clear escalation workflows.

Resilience

Sustain operations under pressure while maintaining service continuity.

Customized SOPs

Tailored SOPs aligned with each client environment and requirement.

Our Commitment to AlUla (RCU)

Miss Danah aligns its services with the RCU strategy to preserve heritage, enhance infrastructure, and deliver sustainable development through high-quality facility management and O&M.

Credentials

Certificates

Certified systems and compliance credentials demonstrating quality, safety, sustainability, and governance.

HACCP

HACCP

Food Safety & Hazard Control

ISO 9001

ISO 9001:2015

Quality Management System

ISO 14001

ISO 14001:2015

Environmental Management

ISO 45001

ISO 45001:2018

Occupational Health & Safety

ISO 22000

ISO 22000:2018

Food Safety Management

Cybersecurity

Cybersecurity Compliance

Saudi Aramco SACS-002

People

Our Team

Leadership and operations experts ensuring safe, reliable, and compliant facility operations.

Engr. Saad Alswatt
Leadership

Engr. Saad Alswatt

Strategy & Business Development

Dr. Muhammad Alswatt
Leadership

Dr. Muhammad Alswatt

Project & Stakeholder Leadership

Abdulrahman Alnaser
Operation

Abdulrahman Alnaser

Operation Manager

Ali Omar
Maintenance

Ali Omar

Maintenance Manager

Afif Alsakli
Landscape

Afif Alsakli

Landscape Engineer

Mohamed El-Shorbagy
IT

Mohamed El-Shorbagy

IT Manager

Contact

Contact

We're ready to support your facility and project needs.

Contact Details

Address

2684 King Fahad Rd., AlWurud Dist. Tabuk 47312, Saudi Arabia

missdanah.com

Phone

966567799333

Send a Message

We usually respond within 24 business hours.